At BookingCloud.au, we are committed to protecting the privacy and security of our users’ personal information. We adhere to the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) (Privacy Act). This Privacy Policy sets out how we collect, use, disclose, and protect your personal information.
- Collection of Personal Information We may collect personal information from you when you use our website, make a booking or reservation, or communicate with us. This personal information may include:
- Name and contact information (email address, phone number, mailing address)
- Payment information
- Travel preferences
- Information about your booking or reservation
- Use of Personal Information We use your personal information for the following purposes:
- To process and manage your bookings and reservations
- To communicate with you regarding your booking or reservation
- To provide customer service and support
- To improve our website and services
- To comply with legal obligations
- Disclosure of Personal Information We may disclose your personal information to third parties for the following purposes:
- To process payments and transactions
- To provide services related to your booking or reservation (such as airlines, hotels, car rental companies)
- To comply with legal obligations
- To investigate and prevent fraudulent activities
We will only disclose your personal information to third parties for these purposes with your consent or as required by law.
- Protection of Personal Information:
We take reasonable steps to protect your personal information from unauthorized access, use, and disclosure. We implement appropriate security measures to ensure the confidentiality and integrity of your personal information. - Access to and Correction of Personal Information:
You have the right to access and correct your personal information held by us. To request access to or correction of your personal information, please contact us using the contact information provided below. - Complaints:
If you have any complaints about our handling of your personal information, please contact us using the contact information provided below. We will investigate your complaint and respond to you as soon as possible.
- Contact Us:
If you have any questions or concerns about our Privacy Policy or our handling of your personal information, please contact us at here. - Changes to Privacy Policy:
We may update this Privacy Policy from time to time. The updated version will be posted on our website with the updated date. Please check our website regularly to ensure you are aware of any changes to our Privacy Policy.